Privacy Policy

How we collect, use, and protect your information

Effective Date: January 1, 2026

01

Introduction

Relax Live Stream ("Relax," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you use our mobile application and related services.

By using Relax, you consent to the practices described in this policy. We encourage you to read this document carefully to understand your rights and our obligations regarding your data.

02

Information We Collect

We collect information to provide and improve our services:

Account Information
  • Name, username, email address, and phone number
  • Date of birth and gender
  • Profile photo and bio
  • Authentication credentials
Content You Create
  • Live stream recordings and broadcasts
  • Messages, comments, and chat history
  • Photos, videos, and audio content
  • Virtual gifts sent and received
Automatic Data Collection
  • Device information (model, operating system, unique identifiers)
  • IP address and general location data
  • App usage patterns and interaction data
  • Crash reports and performance logs
03

How We Use Your Information

We use collected information for the following purposes:

  • Provide, maintain, and improve our services
  • Process transactions and manage your account
  • Enable live streaming, messaging, and social features
  • Personalize your experience and content recommendations
  • Send important notifications and service updates
  • Detect, prevent, and address fraud or security issues
  • Enforce our terms and community guidelines
  • Analyze usage trends to improve user experience
  • Comply with legal obligations
04

Information Sharing

We may share your information in the following circumstances:

With Other Users

Your public profile, live streams, and public interactions are visible to other users as part of the platform's social features.

Service Providers

We work with trusted third-party providers for hosting, analytics, payment processing, and customer support. These providers are contractually obligated to protect your data.

Legal Requirements

We may disclose information when required by law, to protect our rights, or to ensure the safety of our users and the public.

05

Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and access controls.

While we strive to protect your data, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security but are committed to promptly addressing any security incidents.

06

Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data for legal compliance, dispute resolution, or fraud prevention purposes.

Content you share publicly may remain visible even after account deletion if it has been copied or shared by other users.

07

Your Rights

Depending on your location, you may have the following rights:

  • Access and download a copy of your personal data
  • Correct inaccurate or incomplete information
  • Delete your account and associated data
  • Restrict or object to certain data processing
  • Withdraw consent for optional data collection
  • Data portability to transfer your information

To exercise these rights, contact us at privacy@relaxstreams.com or use the privacy settings in the app.

08

Children's Privacy

Relax is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately so we can delete the information.

09

International Users

Relax operates globally. By using our services, you understand that your information may be processed in countries with different data protection laws than your own. We take appropriate measures to ensure your data receives adequate protection regardless of where it is processed.

10

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage cookie preferences through your device settings, though disabling cookies may affect certain features.

11

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through the app or via email. Continued use of Relax after updates constitutes acceptance of the revised policy.

12

Contact Us

For privacy-related inquiries or to exercise your data rights:

  • Email: privacy@relaxstreams.com
  • Website: relaxstreams.com/contact

We aim to respond to all privacy requests within 30 days.